Terms & Conditions

Website Information

This website provides information about PLK Groups, P.L.K Agencies, Sri Murugan Mill Store, industrial machinery, spare parts and related services. Product descriptions, images, specifications and availability are provided for general guidance and may change based on model, stock, customization or supplier updates.

Enquiries, Quotations & Orders

Submitting an enquiry does not confirm an order, price, delivery date or product reservation.
Quotations are shared after understanding product requirement, quantity, model, delivery location and service need.
Final pricing, taxes, transport, installation or service charges will be confirmed during business communication.
Orders are processed only after confirmation, payment terms and agreed documentation are completed.

Products, Spares & Service

Machinery

Machine suitability depends on material, capacity, power availability, usage and operating conditions.

Spares

Spare part compatibility must be checked with model details, sample, measurements or previous purchase information.

Service

Service timelines depend on location, technician availability, issue details and required parts.

Warranty, Returns & Support

Warranty, replacement, cancellation or return terms depend on the product category, manufacturer policy, order status, usage condition and the terms agreed at the time of purchase. Wear and tear parts, electrical issues caused by external conditions, misuse, improper installation or unauthorized repair may not be covered.

Customers should preserve invoices, warranty details and product information for service and support requests.

Website Use

Content, images, product names and brand materials on this website are used to represent PLK Groups and its business offerings. Do not copy, misuse, modify or republish website content without permission. Users should not submit false enquiries, harmful code, spam or misleading information through forms.

Need Clarification?

For product terms, quotation details, service scope, warranty questions or order support, please contact our team directly.